e-Business was coined by IBM to mean, "the ability to transact traditional business processes over the Internet. " e-Business allows you to improve your business operations by automating services and being available to customers at nontraditional hours. e-Business gives you the advantage over your competition. Utilizing the potential of the Internet to market your products and service your customers, quickly, easily and efficiently will head off potential competitive threats proactively.

e-Business, simply stated, is about working over the Internet. It's about conducting existing communications, business processes and customer/supplier transactions over the Internet, or inventing exciting new ones. You can reach new audiences, reduce administrative costs via customer self-service, sell, buy, and deliver services and products via the Net. e-Business should be built on models that serve new and existing business channels well from a strong foundation built from a solid plan.